Privacy and data handling

Privacy, clearly explained.

ProHeadshots handles personal photos and account data with care. This page covers how uploads are used, how long files stay, when they are deleted, and what happens during billing and account activity.

Last updated: May 1, 2026

The short version

Here are the main privacy answers most people want before they upload.

What happens to uploads

Your uploaded photos are processed by our AI systems (including third-party AI providers) to generate your headshots and support your account workflow.

Model training

We do not intentionally use your photos to train our own AI models.

Upload retention

We retain uploaded photos only as long as reasonably needed to deliver the service, and work to remove them in a timely manner.

Generated headshots

Your results stay in your account while it is active unless you delete them or request account deletion.

Deletion requests

You can request deletion of your account and associated data through account settings or by contacting the team. See our Delete Account page.

Billing privacy

Payment processing is handled by Stripe. We do not store your full payment card details.

Still deciding? Jump back to the page that fits your use case or read the most common questions next.

What we collect

What data we collect

The data we collect depends on how you use ProHeadshots, but it generally falls into a few straightforward categories.

Account information

Name and email address when you create an account or contact the team.

Photo uploads

The selfies and photos you upload for headshot generation. These may be processed by third-party AI service providers solely to generate your results.

Generated images and project data

Your AI-generated headshot images, project settings, and related account activity.

Order and billing context

Order-related information needed to operate the service. Payment processing is handled by Stripe. We do not store your full card details.

Usage, cookies, and analytics

Service usage data, analytics cookies, and tracking data (including affiliate, referral, and coupon attribution via cookies and localStorage) used to operate and improve the product.

Communications

Email addresses for transactional messages (order confirmations, delivery notifications) and, if opted in, marketing communications. SMS data if you opt in to text messaging.

Uploaded photos

How uploaded photos are used

Your uploaded photos are handled for the service you requested. In plain English: they are there to help generate your headshots and support the workflow around that request, not to quietly do unrelated marketing work in the background.

What they are used for

  • Generate the headshots you requested, using our AI systems and third-party AI service providers.
  • Support your account, project workflow, and related product functionality.
  • Improve the quality of generated results.
  • We do not sell your photos or share them for advertising purposes. Photos may be transmitted to third-party AI providers solely for the purpose of generating your headshots.

Only trying the product?

If you upload photos to test, preview, evaluate the service, or use a free analyzer, the same core privacy rules on this page still apply to those uploads.

If you have broader questions before buying, the FAQ is a good next step.

Model use

Are uploaded photos used to train models?

One of the most common questions before uploading. The answer is direct.

  • We do not intentionally use your uploaded photos to train our own AI models.
  • Third-party AI providers used to generate your headshots may have their own data handling and retention policies. We select providers that offer appropriate data protections, but their specific terms may apply in addition to this policy.
  • We do not use uploaded photos for facial recognition, identity verification, or biometric profiling.
  • We do not sell biometric identifiers, uploaded images, or personal photos.
  • Your photos may involve processing of facial features and likeness. Some jurisdictions have specific laws regarding biometric or facial data. If you have questions about how this applies in your region, please contact us.
  • If you are browsing, testing the product, or using a free analyzer, the same core photo-handling rules still apply to those uploads.
  • Questions about how your photo data is handled can be sent to the privacy contact below.
Storage and retention

How long uploads and results are stored

What happens to uploads, generated headshots, and deleted accounts — each handled separately.

Uploaded photos

We retain uploaded photos only as long as reasonably needed to deliver the service. Uploaded photos are automatically deleted within 30 days of generation completion.

Generated headshots

Retained while your account is active unless you delete projects or request account deletion.

Deleted accounts

Personal data is scheduled for permanent removal within 30 days after deletion is processed. Certain records (billing, legal compliance) may be retained as required by law.

Manual deletion

You can request manual deletion of your data at any time by contacting support at privacy@proheadshots.io or through your account settings. Requests are processed within 30 days.

Security

How security is handled

The protections in place, stated clearly.

Plain-English summary

Uploaded photos and generated images are protected with encryption in transit and at rest, and stored data is covered by industry-standard security measures.

  • We use encryption in transit and industry-standard security measures to protect uploaded photos and generated images.
  • We use commercially reasonable administrative, technical, and physical safeguards to protect stored data.
  • No system can guarantee absolute security. We describe our safeguards accurately and work to improve them over time.
Deletion requests

How deletion requests work

You can request deletion of your account and all associated data at any time.

You can request complete deletion of your account and associated data, including projects, orders, and images.

Deletion can be requested through account settings or by contacting support. Personal data is scheduled for permanent removal within 30 days after deletion is processed. Certain records (billing, legal compliance) may be retained as required by law.

For full instructions, see our Delete Account page. For broader product answers, the FAQ is the quickest next read.

Payment and billing

Payment information and billing privacy

How payment information is handled during checkout.

Payment processing may be handled through third-party payment services.

Those providers have their own privacy policies and billing terms, so their disclosures also matter during checkout.

If billing is the main question before buying, you can review pricing first and then contact the team if you need more detail.

Cookies and analytics

Cookies and analytics

What keeps the service working and what helps improve it.

Essential cookies

These help keep you signed in, maintain your session, and remember basic settings or preferences.

Analytics

Analytics may be used to understand how people use the service and improve the product over time.

Third-party services

Third-party services and why they matter

Running the platform involves service providers for payments, analytics, and storage. Their privacy terms apply alongside this page.

Some information may be processed through service providers that help run the platform.

Those providers have their own privacy terms, which is why we call out that relationship clearly here.

  • Stripe — payment processing, checkout, billing, and subscription management.
  • AI generation providers — process uploaded photos and generate headshot images on our behalf.
  • Hosting and cloud infrastructure providers — store data and run the platform.
  • Analytics providers — help us understand product usage and improve the service.
  • Email and SMS communication providers — deliver transactional and, if opted in, marketing messages.
  • These providers may have their own privacy terms in addition to this page. We select providers that offer appropriate data protections.
Your rights

Your rights and options

Your options around personal data.

Access — Request a copy of the personal data we hold about you.

Correction — Request correction of inaccurate or incomplete personal data.

Deletion — Request deletion of your account and all associated data (see our Delete Account page).

Export — Download your generated headshots at any time while your account is active.

Object — Object to certain data processing where applicable under your jurisdiction.

Opt out — Unsubscribe from marketing communications at any time.

GDPR (EU/EEA) — If you are located in the EU or EEA, you may have additional rights under the General Data Protection Regulation, including data portability and the right to lodge a complaint with a supervisory authority.

CCPA (California) — California residents may have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to request its deletion.

To exercise any of these rights, contact us at privacy@proheadshots.io or through the Contact page.

Children and minors

Children under 18

ProHeadshots is not intended for use by anyone under 18 years of age.

We do not knowingly collect personal information from children under 18. If you believe a minor has used the Service or provided us with personal data, please contact us at privacy@proheadshots.io so we can investigate and remove the information.

Photos depicting minors are strictly prohibited under our Content Policy and Safety Policy.

International transfers

International data transfers

Where your data may be processed.

Data processing location. ProHeadshots.io is operated by JVN Studio LLC d/b/a ProHeadshots.io in the United States. Uploaded content may be processed and stored in the United States.

International users. By using our services, international users consent to transfer of their information to the United States. If you access the Service from outside the United States, your data may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We take commercially reasonable steps to ensure your data is handled in accordance with this policy regardless of where it is processed.

Biometric clarification

Biometric data

How we handle biometric-related data.

We do not use uploaded photos for facial recognition, identity verification, or biometric profiling. Uploaded photos are processed solely for the purpose of generating AI headshots as requested by the user.

Your photos may involve processing of facial features and likeness by AI generation providers to produce headshot results. This processing is limited to headshot generation and does not involve the creation, storage, or sale of biometric identifiers.

No sale of data

We do not sell your data

Our commitment to not selling personal data.

We do not sell biometric identifiers, uploaded images, or personal photos. We do not sell personal information to third parties for their marketing or advertising purposes.

Your data is shared with third-party service providers only as necessary to operate the platform (e.g., AI generation, payment processing, email delivery) and is not used by those providers for independent purposes beyond delivering the service.

Affiliate and referral tracking

Affiliate, referral, and coupon tracking

How promotional attribution works.

If you arrive at ProHeadshots through an affiliate link, referral link, or promotional URL, we may store attribution data in your browser's localStorage or cookies, including:

  • • Affiliate or referral code
  • • Landing page URL
  • • Timestamp of the click

This data is used solely to attribute conversions to the referring affiliate or user. Affiliate attribution cookies may persist for up to 90 days. This data is not sold or shared for advertising purposes.

Questions and contact

Questions about privacy?

For anything not answered here, the contact path is straightforward.

For privacy-related questions, contact privacy@proheadshots.io.

You can also reach the team through the contact page if you prefer.

Privacy covered. Ready when you are.

Pick up where you left off.